Refund policy

We do not offer returns or refunds, except in the case of a damaged item, item lost in mail, or wrong item received. 

You can always contact us for any return question at thechalkedtrunk@gmail.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 

We do not allow exchanges, unfortunately.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.